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Forum - VTV should read this - TZM moderator behaviour guidelines
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| anticultist | Posted: Apr 05, 2010 - 16:11 |
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 Brainwashing you for money Level: 15 CS Original | This was posted in their public moderator section then moved into their private moderator section: "Hello everyone this is AH3 I am the State Coordinator for the Indiana Chapter for the USA. Monetary System Mod and TS3 admin, as my time before and during as part of the ZM Moderation Team, I have be noticing of how we deal with trolls and people who decide leave, split off to form a new group, movement or whatever. This has nothing do with whether we should ban people or not. Make me make that perfectly clear before I continue. Disrespectful Trolls who cannot comply with our warnings will be banned. I am not requesting that we stop banning people, however can do it in more respectful, peaceful and professional manner with dealing with aggressive people attacking the movement, members, mods etc From what I am witnessing and I am guilty of doing this myself. We have been very unprofessional about how we deal with aggressive, difficult members who disagree of how we are conducting matters within the Movement. Have seen many moderators and even Global Moderators expressing their emotions with people who leave, disagree, make personal attacks etc towards movement, I am not naming anyone, you know who you are. I have heard and seen in written form of Moderators and Global Mods of the following Expressing their frustration using strong slang cuss words around regular members in the ZM Arguing or debating for long period of time over just one troll who is causing trouble Complaining or gossiping about other members, trolls or other mods openly in personal manner I have done some these things as well of what I listed, even before I became a Moderator as which I am still new to the Moderation Team but been in the Movement long enough to witness how the Moderation team deals with members. At times we can be very unprofessional and take things too personally. I understand how you can get emotional, upset, have zero tolerance for things, however we can improve on our behavior, keep to ourselves, vent privately in the Mod channels of the TS3, which we have been doing in some occasions but we also do it in public channels and meetings, which is not necessary, it is bad for our image, as I like to say bad PR. We must be professional so new members will not be scared away with our problems, seeing mods going crazy over any issue that prevents itself within the movement does not bold well at all. First impressions are everything when dealing with new members and those who are trying understand what the Movement and Venus Project is about. I have one other moderator that agreed with me of this matter, FusionHalo and I am seeking other mods to understand and support what I am saying, that we must conduct ourselves more better and professionally to try maintain a good social environment for the members. A social environment with people leaving the movement, long debates, heated personal agreements, gossiping about each other, name calling etc is not a good social environment. We cannot expect all members to behave professional, but moderators should put themselves at professional standard of behavior towards others. Even if a member attacks your personally, makes a personal attack against Peter, Jacque who ever. It does not make you any better putting yourself on their level making a harsh personal attack against them. You inform them of the rule that they have broken, provide a clear warning or notice of ban if the comment they made is so bad and harsh that you cannot allow them another chance to make one again. Do it in a professional manner, deal with it quick and end it quick. We cannot waste our time with trolls, debating about split off groups etc. Deal with it when it arises and move on quickly to other matters that need attention. I have more to say and can explain myself better, but I will stop here for now…before I ramble on further lol. This is simply a request for all mods and admins to conduct themselves more professionally, I will start doing this as well. Not letting my emotions get the best of me in front of members, that does not look good period. I do not care if is irrelevant or whatever spin you put on it to justify the unprofessional behavior . It looks bad! " | |||||
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| anticultist | Posted: Apr 05, 2010 - 16:11 |
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Brainwashing you for money Level: 15 CS Original | tanktop then replied with the following: I agree with you AH3. There are many times when moderators have engaged in behaviour which is less than ideal. The problem I have is that there are too many people who do not respect the decisions of the moderators, and too many people who do not understand the issues involved who feel obligated to intervene. This causes those moderators involved to feel that they are being attacked, when they are simply doing their best to try to keep conversation within the rules. Almost without fail, when we have these discussions, people defend the right of those who are breaking the rules, but few defend the rights of the people that are being victimized. We have organized groups of people, on at least two web sites (one centered around fundamentalist religious views, and one centered around freedom of (hate) speech). These groups are actively attacking us on a daily basis. Their tactics include spreading disinformation (falsified logs, for example), creating multiple accounts to create an illusion of dissent, harassing and intimidating people they disagree with, and more. When someone calls you a faggot and threatens you physically, and another moderator defends their right to do so, I think it's understandable that you might get upset. When this person engages in an organized campaign of lies that results in splitting off several key developers to another group, because of their naive belief that moderators are somehow violating this person's free speech, it's understandable that you might get upset. Fusion, Lukas, DNS, and several others are in daily communication with people who are mentally unstable, obsessed with attacking various people here, and they to varying degrees are unable to discern that they are being manipulated. These manipulating people are ones whom we have demonstrated have records going back years, both online and in their personal lives, and who have personally threatened numerous people here. It's understandable that when one of these people returns with a new account, people might get upset. Furtunately, from what I know regarding Lukas, DNS, and Fusion, each of them is a person if high integrity, and despite their leaving admin and mod positions (and in Fusion's case returning), they haev behaved responsibly and honorably. However, the actions of some others who have left, or are leaving, have not been as responsible. Some people have used their former access here to post private information about others. Others threaten to do so. It's understandable that people might get upset. There is a difference between someone wanting to start an independent project, to work on open source software, for example, and someone starting an independent project whose primary purpose seems to be to disrupt what we are trying to do here. When these independent projects and chapters are focused on disrupting our work, it's understandable that people might get upset. And so while I agree with you, I think that the focus should be on assisting and supporting these volunteer moderators in doing their work, rather than criticising them. If someone, who is a moderator, and who has been repeatedly harassed and threatened, encounters one who has victimized them, and then finds others here unwilling to support their actions to prevent further harassment, it's understandable that they might be upset. People here need to FIRST SUPPORT THOSE WHO ARE MODERATING, and THEN, after they have supported them, investigate and try to improve. Until we have a supportive environment conducive to work, I think it will be hard for those who moderate to be "professional." Let's help them. | |||||
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| anticultist | Posted: Apr 05, 2010 - 16:25 |
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Brainwashing you for money Level: 15 CS Original | Theres all kinds of 'drama' in that piddley group. Funny stuff and very entertaining reading. | |||||
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